Official Online Shop of Donnay-XeneCore

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Free Demo Program

Here at Donnay-XeneCore, we offer the first tennis manufacturer demo program for anyone across the United States. We have the only manufacturer-sponsored on-line demo program in tennis. That's because the best way for you to appreciate the sollid-core advantages in comfort and performance is to take our frames on an extended free test-drive and really put them through their paces. You can easily demo up to 2 of our racquets and keep them for up 2 weeks. 

How do I access the Free Demo Program?
Click here to demo or use the "Free Demo Program" link on the top title bar. We also recommend you to register as a user and then access our Free Demo Program. If you are not a current registed user, click here to register.

What is the cost to demo racquets?
You have the option of demoing either 1 or 2 of our racquets for a small shipping cost only.  The costs that you will incur is $15.00 for 1 Racquet or $25.00 for 2 Racquets. You'll get a pre-paid return shipping label. If you choose to upgrade to expedited shipping, you will incur the current expedited shipping rate.

How long before I receive my racquet?
Packages are generally dispatched within 2-10 days after receipt of payment. Because our demos may need servicing prior to being shipped out, we can not guarantee to ship out your racquet(s) in the same time frame as new product purchases. However, we strive to get the racquet(s) shipped within 48 hours from purchase date.

How long can I keep the racquet?
We offer a 2-week demo period on all of our racquet(s). This means that you get to keep the racquet for a full 2 weeks.  If you receive the racquet(s) on Monday, you must ship the racquet back the Monday that is 2 weeks from the original Monday.

How do I return my racquet(s) back?
In every demo package, we will provide you with a pre-paid return label that you can adhere to the original packaging.  You can then drop off the package to any staffed station or give it to any shipping driver. You must return the racquet(s) using the pre-paid return label to guarantee insurance, tracking and proper return of the racquet(s). You will be responsible for providing other tracking information if returned using another shipping method.

What if I don't return my racquet(s) after my 2-week demo period?
If we do not receive receipt that your package was shipped back to us after your 2-week demo period, our staff will automatically charge your credit card for the full retail price.

Free Demo Program is only available in the 48 Continental US States.  Any demo orders that are international or outside the continental US will be canceled.